Reach Out to DiceDarbar
Questions about our curated board games? We’re here to help!
DiceDarbar FAQs
Got questions about our curated board games, ordering or policies? Find the answers below.
What sets DiceDarbar’s collection apart from other stores?
At DiceDarbar, every game is handpicked for its heritage, craftsmanship, and play quality. We partner directly with artisans across India—from brass-capped Carrom makers in Chennai to hand-painted Ludo craftsmen in Udaipur. This ensures our collection is both exclusive and authentic.
In addition to traditional classics, we feature limited-edition imports and rare vintage titles, updated monthly. Our commitment: an unparalleled selection you won’t find elsewhere.
How do I place an order on DiceDarbar?
- Browse our catalogue and select your desired game.
- Click Add to Cart and review your selection.
- Proceed to checkout and enter your shipping details.
- Choose a shipping method and payment option.
- Confirm your order; you’ll receive an email with tracking info.
Need assistance? Contact our support team via email or live chat, and we’ll guide you step-by-step.
Which payment methods are accepted?
- UPI: Google Pay, PhonePe, Paytm
- Credit/Debit Cards: Visa, MasterCard, AmEx
- Net Banking: All major Indian banks
- Digital Wallets: Amazon Pay, MobiKwik
All transactions are protected with 256-bit SSL encryption. Your financial details are never stored on our servers.
What are the shipping options and costs?
| Service | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 4–7 business days | ₹49 |
| Express Shipping | 1–2 business days | ₹149 |
Enjoy free standard shipping on orders over ₹1,499. All packages are fully insured and include custom-fit foam padding.
What is your return and refund policy?
We accept returns on unopened and unused games within 14 days of delivery. To initiate a return:
- Email contact@dicedarbar.com with your order number.
- Pack the game securely in original packaging.
- Ship via our partnered courier (prepaid label provided).
Refunds are processed within 5–7 business days of receiving the return.
Are there community events or memberships?
Yes! DiceDarbar hosts:
- Monthly Tournaments in Catan, Chess, Carrom.
- Weekly Game Nights at our Mumbai and Delhi lounges.
- VIP Membership with early access, 10% discount, and exclusive events.
Sign up for events and apply for VIP status in your account dashboard.